Thank you for choosing a Johnson Controls digital solution and welcome to the Johnson Controls digital products and services legal page.

The on-premise software installed on your systems is provided on the terms of the Johnson Controls End User License Agreement (General EULA)and the applicable Supplemental Terms and Product Specific Terms if any, located below.

Your access to and receipt of Johnson Controls cloud-based software and platform services are governed by the Johnson Controls Terms of Service (General TOS) , and the applicable Supplemental Terms and Product Specific Terms if any, located below.

Digital Products and Services Legal Information

The General TOS and the General EULA are the Johnson Controls Base Terms. For most Johnson Controls digital product, either the General TOS (for cloud-based services) or the General EULA (for on-premise services) will apply.

Cloud-based software and hosted products are offered under the General TOSunless specified in our Product Specific Terms including the following listed products:

OpenBlue NetZero (+Plus) OpenBlue Equipment Performance (+Plus)
OpenBlue Energy & Comfort Intelligence OpenBlue Central Utility Plant Optimization
OpenBlue Companion (+Plus) OpenBlue Workplace (+Plus)
OpenBlue Airwall - hosted components (previously Tempered Airwall) OpenBlue Operating Room Optimization
OpenBlue Insights OpenBlue Employee
OpenBlue Visitor C·CURE Cloud
Security Enhancement Systems (SES) Connected Fire Panel (SafeLINC®)
True Insight TrueSite Workstation
XaaP Inspection Software Service (saas) Suppression Design Center (SDC)
Connected Fire Container Monitoring Connected Fire Sprinkler Services
Programmable Advanced Terminal Unit Controller Fluid Delivery Time
Cloudvue Connected Chillers & Equipment
Johnson Controls Lifecycle Manager Verasys Enterprise
PENN ® Connected Refrigeration PENN ® Connected Food Safety
Advanced Thermal Unit Controller – Programable Exacq Cloud Drive
Exacq Cloud Drive OpenBlue Meter Insights



On premise software installed on your systems is offered under the General EULA, unless specified in our Product Specific Terms including the following listed products:  

C•CURE Metasys Products
OpenBlue Central Utility Plant Optimization OpenBlue Bridge
Connected Equipment Gateway Entrapass
Illustra ES Touch Screen Display(ESTSD)
OpenBlue Worker Safety Advisor Configurable Advanced Terminal Unit Controller
Gateway Software Program Mobile Access Portal Gateway Johnson Controls Field Equipment and Controllers
Fume Hood Controllers Johnson Controls & Triatek Critical Environment Products (Lighting Controllers, Room Pressure Monitors & Controllers Venturi Air Valves)
OpenBlue Worker Safety Advisor NS Series Network Sensors
Software Activation Manager (SAM) TEC Thermostat Controllers
Verasys Smart Building Hub MAP Update Tool (MUT)
PENN® Refrigeration Controls & System Configuration Controls Building Automation & Controls/HVAC/Refrigeration System
EasyIO Neo Building Automation System Products OpenBlue Airwall - on prem components (previously Tempered Airwall)

product specific terms

Supplemental Terms are terms that apply to a specific group or suite of digital products and complement the applicable Base Terms. The Johnson Controls Supplemental Terms consist of the Data Processing Addendum (DPA), AI Terms, and Hardware/Hardware as a Service (HaaS) Terms.

All products covered by our Terms of Service that process personal data are also covered by our Data Processing Addendum (DPA).

Products that include or use artificial intelligence are covered by our AI Terms and AI Code of Conduct.

Offerings that include hardware sales or hardware-as-a-service offerings are covered by our HAAS Addendum.  

supplemental terms