Building Insights

Spotlight
Employees in office
  • OpenBlue
  • Feature Story
2026 workplace AI survey: key trends for facilities teams

Our 2026 workplace AI survey shows organizations are moving beyond return-to-office mandates and using workplace analytics, sensors and AI to optimize existing spaces, improve visibility and support collaboration.

Technician standing near JCI van
  • HVAC Equipment
  • Feature Story
The power of proactive service: meet Zachary

See how Zachary, one of our chiller mechanics, keeps a university campus running efficiently through proactive service and expert maintenance.

Meeting room
  • OpenBlue
  • Thought Leadership
From IWMS to CPIP: The next era of connected portfolio intelligence

Facilities and real estate teams are moving beyond systems that simply manage work. See how Connected Portfolio Intelligence Platforms connect data across buildings, workplaces and portfolios to guide smarter decisions, reduce risk and improve performance.

 AI as an Operational Partner for Smart Buildings
  • OpenBlue
  • Thought Leadership
Meet your new team member: Why organizations should think of AI as an operational partner

AI is moving beyond dashboards and insights to become an active operational partner for facility teams. Explore how agentic AI can help organizations simplify operations, improve occupant experiences and give people more time to focus on strategic work.

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Featured Video

AI 101: Foundations and Real Applications

Artificial intelligence is becoming a powerful tool for facility and building operations teams, yet many organizations are still navigating what AI means, how it works, and where it can deliver real value. 

In this recorded session, OpenBlue experts explored the fundamentals of artificial intelligence and connected key concepts to real-world building operations use cases. Viewers will gain a practical understanding of how AI can support predictive maintenance, energy efficiency, and smarter decision-making, all explained in clear, accessible language without requiring a technical background.