Simplify operations, maximize productivity and reduce risk, for a predictable monthly fee
When addressing security challenges, organizations often encounter intricate issues such as lack standardized work protocols, a shortage of skilled professionals and difficulty prioritizing tasks.
Security Operations Centers from Johnson Controls is a transformative suite of services that helps you:
Our experienced security professionals oversee your facilities and efficiently respond to critical events.
Utilizing our Security Operations Centers can reduce the need to recruit, train, manage and retain local staff and right-size the staff needed to efficiently perform your work.
Our remote resources scale to meet your needs so whatever security threat arises, our resources will be ready to engage.
Choose from a suite of individual service offerings
Choose from a suite of individual service offerings
Johnson Controls experienced Security Operations Centers staffing provides 24/7 global support, implementing standardized incident protocols and prioritizing responses based on risk, while maintaining quality assurance, business continuity through disaster recovery, regulatory compliance, and platform optimization.
- Alarm monitoring
- Global hotline support
- Video support
- Access control administration
- Technical support
- Event analysis
- Safety and welfare checks
- Travel tracking
- Crisis management
- Disaster recovery
- Service tickets
- Quality assurance
- Credentialing
Or bundle key services to meet five specific security needs
Access administration and credentialing to optimize operations and reduce labor costs
- Access control and administration
- Credentialing
Investigations to systematically investigate security incidents and keep leadership informed
- Event analysis
- Access control and records
- Video retrieval
Service support to create tickets and provide support to resolve problems remotely
- Technical support
- Service tickets
- Global hotline support
Risk intelligence to monitor global events and message employees about escalating threats
- Event analysis
- Travel tracking
- Crisis management
- Safety and welfare checks
Business continuity for failover of your Security Operations Centers to Johnson Controls
- Disaster recovery
- Crisis management
Security Operations Centers are offered in three convenient models
At Johnson Controls Security Operations Centers
In this cost-effective, shared model, our Security Operations Centers staff prioritizes your business and enables you to reduce the overall headcount needed to perform your work.
At your Security Operations Centers
Large Security Operations Centers benefit from improved efficiency, lower risk prioritization via Johnson Controls, compliance assurance through quality work audits, and security platform optimization.
Hybrid
This redundancy model allows the workload to be shared between staff at our Security Operations Centers and JCI staff at your Security Operations Centers location. It also provides more robust disaster recovery monitoring and business continuity.
Track Record
At Johnson Controls, we have an unparalleled track record when it comes to providing security solutions around the globe, including:
- Managing Security Operations Centers for Fortune 500 companies
- Over 135 years in the security industry
- Over 25 years of experience in managing Security Operations Centers globally
- Eight global innovation centers for advancing security technology