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Fire Maintenance and Support

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Fire and Life-Safety Services

Johnson Controls offers a suite of advanced connected life-safety services and technologies powered by OpenBlue. This suite is combined with our technicians’ extensive industry knowledge and training to help ensure improved performance and reliability, code compliance, and operational efficiency of customers’ fire and life-safety systems.

The Johnson Controls Difference

Our Fire Maintenance and Support service offers provide high-quality support tailored to meet your life-safety requirements.

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Deep subject matter experts

Experienced service specialists at your fingertips. Providing best-in-class service is in our DNA.

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OpenBlue technology

OpenBlue AI technology empowers you to manage your operations more systematically for greater visibility, enhanced performance, proactive planning, and overall building optimization.

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Tailored and flexible offerings

We offer scalable service options across a comprehensive range of HVAC, fire protection, and security services, delivering the services you want, the way you want them.

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Contact Us at +1 800 746 7539

We can help you with a solution tailored to your specific needs.

Infographic listing out Johnson Controls' Planned Service Agreement (PSA) policy

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Expert Service Tier

All-inclusive personalized service offering a premium level of ongoing support where life-safety and compliance is critical for operation.
White Paper 5 Things you need to know about the 2022 edition of NFPA
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Enhanced Service Tier

A modified service tailored to meet specific or unique requirements for the critical elements of your business.
White Paper 5 Things you need to know about the 2022 edition of NFPA
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Essential Service Tier

For organizations where staying compliant is critical, our code and compliance experts will help you always stay up-to-date.
White Paper 5 Things you need to know about the 2022 edition of NFPA
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Connected Fire Sprinkler

Fire sprinkler systems get inspected regularly, but no one has visibility into system health in between. Until now.
White Paper 5 Things you need to know about the 2022 edition of NFPA
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Connected Fire Panels

Fire sprinkler systems get inspected regularly, but no one is monitoring system health in between. Until now.
White Paper 5 Things you need to know about the 2022 edition of NFPA
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Xaap

Xaap inspection application helps you streamline the process to maintain, track and ensure system compliance, and manage your reporting needs.
Xaap Supplemental Terms
RESOURCES AND SUPPORT

Need help? Contact us at 800 746 7539

CAD Design
We can help you achieve the correct, code-compliant, and cost-effective solution for your construction and installation needs.
Customer Training and Education
We provide hands-on training in the proper use of your fire and life-safety systems for your employees.
Project Management
We use advanced practices to control your project, delivering it on time and on budget.
Risk Assessments
Get a clearer picture of potential life-safety issues in your facility by bringing one of our specialists onsite.
Spec Building
When time is of the essence, you can’t wait for a design solution. We help build detailed fire alarm specifications in minutes.

Extend the Reach of Your Optimization Investment

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Control Panels Installation and Services

Explore our range of capacities and features to find the right fit for your application.

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Fire Sprinkler Systems and Installation

Tailor a solution to fit your needs, no matter your size, complexity, or line of business.

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Notification Solutions and Services

Take safety in a new direction with game-changing addressable notification technology.

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