Connected Fire Panels

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Connected Fire Panels provide real time notification of fire alarm system activity and secure access to the fire alarm control panel for remote users.

Monitor, Manage Multiple Locations

Mobile app and notifications gets critical information to users wherever they are and enables a faster, more appropriate response. Multiple central communication pathways ensures your system is reliably monitored and safe.

Easy to Install and Use

Easy installation means minimal IT involvement and no disruptions to your facilities or costly replacement of hardware, wiring or auxiliary components.

Operational Efficiency

Provides continuous cloud-based monitoring and communication – from a single point of command and control. Predictive fire alarm service. Faster system recovery time. Reduction in costs associated with false alarms.

Connected Fire Panels Overview

For a facility manager, what could be more valuable than a tool that enables proactive system health overview of all your buildings’ fire panels from a single point? Whether at your home computer or working on a laptop, smart phone or tablet while on the road, knowing the exact status of your system would save you time and costs. That visibility into the status of each system would greatly enhance the daily maintenance and efficiency of your facilities. And all of this can be done with minimal IT involvement.

  • Real-time Fire Alarm Control Panel (FACP) events notification (Fire, Priority 2, Supervisory & Troubles) 
  • Added benefit of mobility – Email and App notifications  
  • View and download status reports at your convenience 
  • One portal, one view of every connected FACP

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How Does Connected Fire Panels Work?

Connected Fire Panels enables customers to have one single portal to proactively check the system health of every connected 4007ES, 4010ES and 4100ES Fire Alarm Control Panel. The solution provides real-time notification of Fire, Priority 2, Supervisory and Trouble events via email and mobile application.

Benefits and Advantages

  • Compatible with all latest Simplex ES Fire Panels (4007ES, 4010ES, 4100ES) 
  • Possibility of retrofitting 4100U with 4100ES CPU upgrade kit for backward-compatibility 
  • We jointly share the same window - our service technicians can watch and provide remote service support (8am – 8pm EST Monday through Friday) 
  • Easy installation for customers –minimal IT involvement 
  • Gateway passed JCI Cybersecurity tests & can be updated remotely 
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Remote Service Solutions

One of the key benefits the SafeLINC Cloud offers is that it gives the customer access to our Remote Services Solutions (RSS) which is offered through our Planned Service Agreements (PSA). RSS allows us to diagnose and resolve many system issues quickly over the phone, avoiding the inconvenience of scheduling and dispatching a service technician onsite.

Connected Fire Panels will replace both SafeLINC and TrueInsight and combine them as one product. It will NOT be a replacement of the TrueSite Workstation, TSW Mobile Client or Central Station Monitoring.

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JCI Partnership, A Trusted Life-Safety Partner

Johnson Controls has everything you want in a life-safety partner. We’re advancing safety and security by finding smarter ways to save lives, improve businesses and protect where people live and work. Advanced technology. Highly trained technicians. Over 150 years of experience. These are just some of the reasons why Johnson Controls is a trusted life-safety service provider.

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Talk to a Fire Professional - Call 1888 746 7539

We can help you with a solution tailored to your specific needs.

SERVICE AND MAINTAIN YOUR EQUIPMENT

We’re here to help. Call us now at 800 746 7539

CAD Design
We can help you achieve the correct, code-compliant, and cost-effective solution for your construction and installation needs.
Customer Training and Education
We provide hands-on training in the proper use of your fire and life-safety systems for your employees.
Project Management
We use advanced practices to control your project, delivering it on time and on budget.
Risk Assessments
Get a clearer picture of potential life-safety issues in your facility by bringing one of our specialists onsite.
Spec Building
When time is of the essence, you can’t wait for a design solution. We help build detailed fire alarm specifications in minutes.
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OpenBlue - Powering impactful sustainability, respectful safety and security, while delivering an enhanced customer experience.

OpenBlue is a complete suite of connected solutions that serves industries from workplaces to schools, hospitals to campuses and more. This platform includes tailored, AI-infused service solutions such as remote diagnostics, predictive maintenance, compliance monitoring, advanced risk assessments and more. A dynamic new space from Johnson Controls, OpenBlue is how buildings come alive. Learn more about Johnson Controls OpenBlue.

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