New SafeLINC Cloud Internet Interface from Johnson Controls Provides Real-time Fire Alarm Control Panel Connectivity

• Easily-installed gateway connects FireClass fire alarm control panels to Johnson Controls Fire Detection Cloud Platform
• SafeLINC mobile app keeps facility managers in constant touch with their life safety systems for faster event response
• Gives technicians holistic view of all customer control panels for more efficient service

MILWAUKEE — (September 10, 2024) — Johnson Controls, the global leader for smart, healthy and sustainable buildings, today announces the release of SafeLINC, a cloud-based data-hosting infrastructure that gives users the power to remotely access and gather actionable data from their entire suite of fire alarm control panels. SafeLINC provides users with a cloud-connected gateway and a cloud application platform accessible via web browsers and native iOS and Android mobile apps. Together, these components provide facility managers and technicians with real-time life safety infrastructure for faster, more effective emergency response, management capabilities and ongoing maintenance planning.

At the heart of the SafeLINC infrastructure is the SafeLINC gateway device that is easily connected to FireClass fire alarm control panels with a Serial or Ethernet cable. Once connected to the internet via LAN or optional cellular connection, the gateway sends data from that specific panel to the Johnson Controls Fire Detection Cloud Platform. SafeLINC is compatible with FireClass FC500 / FC600 / FC700 series of fire alarm control panels.

SafeLINC Web UI
The SafeLINC web UI connects users to the cloud platform where they can access and gather information from all the control panels connected to their account, as if they were standing in front of the panels themselves. Facility managers can use this interface to remotely view panel status, view and search current and historical control panel events using filters, and access reports.

“At Johnson Controls, we are proud to announce the launch of SafeLINC and the potential it unlocks for our customers,” said Colm Healy, senior product manager, Johnson Controls. “Facility managers now have the ability to monitor all fire control panels and networks for which they are responsible, from anywhere. SafeLINC not only provides critical life safety information during emergency situations but is a key tool in maximising the efficiency of system maintenance and servicing operations.”

SafeLINC Mobile App

The mobile app offers numerous features to allow on-the-go access to control panel information. Users can check for current active events and view and search historical events. Push notifications through the app also alert users about the most current readings. The app is available on iOS or Android platforms.

“Providing mobile access to fire panel information is vital for people operating in the field,” said Colm Healy, senior product manager, Johnson Controls. “If a maintenance team is on one side of a campus doing one task, a mobile alert can notify them of a problem elsewhere so they can immediately address that issue. This level of communication improves their overall efficiency while limiting system downtime.”

SafeLINC is hosted on the Microsoft Azure platform, managed by the Johnson Controls Global Infrastructure Group, and has passed Johnson Controls cybersecurity testing. New features, enhancements and analysis tools will be periodically released and available to be updated remotely for added convenience. To learn more about SafeLINC for real-time cloud-based fire alarm control panel management, go to SafeLINC Connected Services Suite for Real-Time Safety and Remote Accessibility | Cloud Technology (fireclass.co.uk)

Media Contact:
Melissa Talbott
Manager, Public Relations, Global Products
Melissa.talbott@jci.com

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About Johnson Controls:
At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

With a history of more than 135 years of innovation, Johnson Controls delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through its comprehensive digital offering, OpenBlue. With a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology, software and service solutions with some of the most trusted names in the industry. For more information, visit www.johnsoncontrols.com or follow us @johnsoncontrols on Twitter.