Choose the services that keep you ahead of BAS and controls issues

The right maintenance services keep your building automation system and controls—and thus your building—operating at peak performance. Johnson Controls offers BAS and controls maintenance to meet every facility type and budget.
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Planned service agreements

Planned service agreements leverage our experts to regularly review your data for anomalies and optimize onsite maintenance to make the most out of your service visits. 
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Proactive services

Proactive services keep your system up to date and help reveal and resolve minor issues before they become big problems.
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Predictive services

Predictive services use digital tools to analyze data, identify trends and eliminate potential issues before they arise. 

Make controls maintenance simple—choose your plan

Johnson Controls offers tiers of coverage and customization to streamline controls maintenance. Take a look at our planned, proactive and predictive services, then let’s talk about what’s right for your organization.

PSAs

Planned service agreements: Technology + human expertise

Our standard planned service agreements (PSAs) combine regular visits from expert controls technicians with the benefits of always-on Connected Controls Service: 

  • Cloud-based technology automatically scans your BAS at regular intervals.
  • Our team analyzes the results, develops recommendations to improve system performance, and consults with you to prioritize actions.
  • Your local Johnson Controls technician arrives ready to address your action list.
  • Weekly cloud backups of your BAS data add a layer of protection, increasing peace of mind.

PSAs and Connected Controls Service can be combined with the Managed Metasys Server, an economical subscription service that gives you all the benefits of a building automation server without the upfront investment, maintenance and operating, and security concerns. 

 

Proactive service: Staying ahead of potential issues

Keep your BAS and controls running smoothly, minimizing emergency repairs and maximizing asset life. Proactive maintenance can also decrease energy use, increase facilities team productivity and cut total cost of ownership. This comprehensive approach includes:

  • Diagnostic reviews via Connected Controls Service to create a custom maintenance plan.
  • Ongoing maintenance, including regular updates and upgrades.
  • Observed issues, such as unbound references that may slow system performance or faults that could lead to downtime if not addressed.
  • Critical component upgrades  to bring you the full advantages of available technology, such as engine upgrades or the latest Metasys release.

Predictive

Predictive maintenance: Using data for greater impact

Predictive maintenance aims to streamline maintenance and eliminate surprises, using AI-powered digital tools to analyze the data generated daily by your system. It’s the perfect complement to planned and proactive maintenance.

  • Identify trends over time to stop issues before they can arise.
  • Focus facilities team efforts to increase capacity and effectiveness.
  • Increase operational efficiency.

Start now with diagnostic review

Johnson Controls offers tiers of coverage and customization to streamline controls maintenance. Take a look at our planned, proactive and predictive services, then let’s talk about what’s right for your organization.

Have our professionals evaluate your current BAS and controls and recommend the right maintenance approach for your facility. The sooner you start, the sooner you benefit:

  • Enhance system uptime.
  • Streamline and optimize BAS and controls operation.
  • Extend asset life to maximize ROI.
  • Modernize connectivity and gain access to useful data and analytics.
  • Improve building performance and reduce energy consumption.

Diagnostic review

Take your BAS to the next level

Technology Refresh
Update your BAS to boost efficiency, productivity and cybersecurity
Managed Metasys Server
Let us host your server and free your team to focus on core responsibilities
OpenBlue BAS services
Powerful technology to optimize BAS and controls performance

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