Global Directory

• Supplier Portal Full Length Training Video
• Supplier Portal: Your 2-Minute Guide to Success

 

Support Videos

• Accessing the Supplier Portal
• How to navigate on the Supplier portal and the basic settings
• Manage Profile
• View Invoices
• View Payments
• Forgot password – how to reset

 

Supplier with Purchase Order (PO)

• View Orders
• Manage Agreements
• Purchase Order informative video – how to read your Purchase Order
• How to cancel an invoice
• How to create an invoice (PO)
• How to create an invoice – Reverse Charge (VAT) – Intended Use (PO)
• How to deal with an invoice which has as a status: “Incomplete” Video for supplier with a Purchase Order

 

Supplier without a Purchase Order (NON-PO)

• How to cancel an invoice
• How to create an invoice (NON- PO)
• How to create an invoice – REVERSE CHARGE (VAT) – INTENDED USE (NON- PO)
• How to deal with an invoice which has as a status: “Incomplete” Video for supplier without a Purchase Order

 

Support Documentation

• Quick Reference Guide - Supplier with a Purchase Order (PO)
• Quick Reference Guide - Supplier without a Purchase Order (NON - PO)
• FAQs

 

PrimeRevenue

• PrimeRevenue Introduction
• PrimeRevenue - Video

 

Support

• Support

 

(Europe only) Need support? Write us at: JCI-EMEA-PROCURECO-SUPPLIERCOMMS@JCI.COM

If you wish to know more about invoicing (Applicable only for suppliers who are attached to Oracle Fusion Supplier Portal in Europe). Please, see the section called: Europe Region – Invoicing: Guidelines and Resources.