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Supplier Performance

SUPPLIER PERFORMANCE
Man working on electrical equipment

Supplier Quality Program

In order to achieve the highest quality, Johnson Controls has implemented Six Sigma methodologies throughout our organization. We expect our suppliers to do the same.

Supplier must review its company’s quality performance with respect to DPPM (defective parts per million) and warranty performance and take necessary actions to meet Johnson Controls acceptable Six Sigma level. Our goal is for less than 250 DPPM for direct material, and a 15% reduction in supplier-related warranty events.

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