PDF Invoice Email Submissions: Physical paper copies are not preferred. Please reference your Johnson Controls Inc-issued Purchase Order to find the proper remit to email address or look to your region's Remittance Addresses provided. For additional guidance, please review your region's Invoice  Requirements or for invoice payment assistance, contact your region's Accounts Payable Support Team:

Remittance (Remit-To) Addresses
Invoice Requirements
(English)
Invoice Requirements
(Spanish)
Accounts Payable Support

Electronic Invoicing Solution/Portal (mandatory for Mexican and Colombian Suppliers transacting with a Johnson Controls bill-to address within the same country): If you are registered to submit invoices electronically within an online portal (Pegaso or SERES), continue to do so per the guidance outlined below. Please do not mail paper or email PDF invoices if registered, as they will be rejected. If you are not registered for electronic submittal, please continue to email PDF or mail paper invoices as you do today (Remittance Address List provided in the above PDF Invoice Email Submission section).

  • Orders where a Charge (Activity, Contract or Overhead) ID was provided, instead of a Purchase Order at the time of service placement (i.e. ISP-type transactions), must be submitted electronically.
  • Mexico Invoices with the following Purchase Order (PO) formats must be submitted within Pegaso Portal:
Site Location Name PO Examples

ADT Private Security Services de Mexico, SA de CV

021XXX

Johnson Controls BE Servicios Mexico S de RL DE CV

489XXXXXXX

Johnson Controls BE Operations Mexico S de RL DE CV

484XXXXXXX

Johnson Controls S.A. de CV

45XXXXXXXX

74XXXXXXXX (Ariba PO)
  • If already registered, access the Pegaso Portal to submit your invoice. If qualified per the qualifications outlined above but not yet registered to submit invoices within Pegaso, enroll via email. If you require further guidance, please reference the following Pegaso Portal Guidance or call +52 800 228 56 78 Monday - Friday 8 AM - 5 PM CST.
  • For additional assistance regarding the Pegaso electronic invoicing tool, including login name and password assistance, please email the Pegaso Support Team.
  • Columbia Invoices with the following Purchase Order (PO) formats must be submitted via email to SERES directly:
Site Location Name PO Examples

Tyco Services S.A (Colombia)

4XXXX

Johnson Controls Colombia Limitada

477XXXXXXX
  • If already registered, send your Invoice via email to SERES, ensuring adherence to the following mandatory requirements:
  • Subject: NIT of biller, biller's legal name, invoice number, document type, commercial name of biller.
  • Attachments: ZIP file including documents required by DIAN (Application Response, Electronic Invoice, and invoice in PDF)
  • Max File Size: 2MB
  • PDF file format is mandatory
  • If qualified per the qualifications outlined above but not yet registered to submit invoices within SERES, enroll via email.