At Johnson Controls, we continuously strive to make Procure-to-Pay a seamless process, from point-of-order to payment, driving efficiency, effectiveness and enhancements to our internal controls. This is why we continually focus on compliance to our Procure-to-Pay Process, and work closely with our suppliers to provide clear definitions and expectations to ensure process adherence. Procure-to-Pay (Purchase-to-Pay or PTP/P2P) is the process of obtaining and managing the goods and/or services needed for manufacturing a product or providing a service. The process involves the transactional flow of data that is sent to our supplier partners, as well as the data that surrounds the fulfilment of the actual order and payment for those products or services.

Improve Your Working Capital with our Supply Chain Finance Program

Supply Chain Finance (SCF) is a win-win solution for both Johnson Controls and our suppliers. By design, SCF accelerates the cash flow of participating suppliers and optimizes their trade working capital, without having them take on debt. Through utilizing this program, both Johnson Controls and our suppliers will become even more efficient, allowing both to focus on a shared goal of growth and adding value to customers.

We invite you to find out more by registering to watch one of our on-demand recordings by selecting from one of the buttons below based on your supplier type:


Subcontractors with Annual Spend =>$250K Materials with Annual Spend =>$500K
Subcontractors with Annual Spend <$250K Materials with Annual Spend <$500K

Global Purchase Order / Invoicing Requirements

  • Johnson Control's policy requires suppliers have an official Johnson Controls-issued Purchase Order (PO) prior to providing goods or services and as a result, our supplier partners should not process any requests for goods or services if not provided a PO upfront. Policy exceptions require explicit authorization from a Johnson Controls internal contact or Relationship Manager, who will provide an alternate identifier in lieu of a PO.
  • Official Johnson Controls Purchase Orders must be provided on all invoices, shipping documents, packages and correspondence sent to Johnson Controls to ensure timely payment and order processing. Any invoice without a PO will be rejected, causing delay in payment processing.
  • To ensure timely processing of invoices and subsequent timely payment, please ensure that all Invoice Submission Requirements (see regional information below) are met prior to submission. Failure to fully comply with Invoice Requirements will result in rejection of each non-compliant Invoice.

Global Payment Requirements for Electronic Funds Transfer (EFT)

Electronic Funds Transfer is Johnson Control's required method to pay our suppliers, enabling suppliers to receive payment faster than a mailed check. Johnson Controls will pay suppliers based on agreed pay-terms that are recorded in the Enterprise Resource Planning (ERP) system and communicated on the Johnson Controls purchase order. 

Suppliers must submit EFT requests or changes via email to their Johnson Controls Relationship Contact in the following formats:

  • Letterhead (with remit-to & banking information)
  • Invoice (with banking information)

A valid remittance email address must be provided within your payment request, as this is what Johnson Controls uses to identify what goods and/or services a payment is for and shares that information with you.

Please be aware that once received, this information will be validated and may warrant a verbal confirmation in addition to these requirements.