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Welcome to Our Resource Center

Protecting your smart building is a collaborative process. The better you understand cybersecurity threats and best practices, the more productively we can work with you to mitigate risk.

That’s why we share new guidelines and product information with you. These updates are based on our own analysis of the threat landscape — as well as input from international government agencies and industry peers. When we’re all working together, we improve cybersecurity for everyone. 

Related Items

Products and Solutions
As part of OpenBlue Secure, we tailor Cybersecurity to your precise needs — helping you protect your smart building’s systems and data from the threat of cyberattack.
Response
A strong offense is just as important as a strong defense. As we proactively monitor the dynamic threat landscape and address risks, we’re ready for rapid response to security incidents.
Practices
Our holistic, structured approach uses cyber-resilient products and services to maintain a robust security posture, information security, product security, and privacy for your smart building.
Product Security Advisories
We track, identify, and address cybersecurity threats on a daily basis. As part of our commitment to transparency we keep you informed of security concerns and important Johnson Controls product updates.
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How can we help you?

For everything from asking a question to raising an alarm, please use this form for a quick response from our Johnson Controls cybersecurity organization.

Report a potential vulnerability or cybersecurity concern | Ask about Products and Services | Learn about protecting your smart building

If you are aware of a potential security vulnerability in a Johnson Controls product, service or solution, or have a product security question, please contact us at productsecurity@jci.com.

Please use a downloadable PGP key to secure communications.

Download PGP Key


When submitting a concern, please include the following information:

  • Complete product name and version
  • Description of the concern or the potential vulnerability and the steps necessary for our staff to reproduce
  • A brief description of the potential impact
  • A reliable method to contact you
  • Supporting documentation, if available

Thanks to all who partner with us to create a smarter, safer, more sustainable world.


Product Security Advisories

Johnson Controls tracks, identifies and proactively addresses ever-evolving cybersecurity threats every day – it’s a top priority. This commitment is reflected in our technology innovations and continual product development to keep building management systems, IT infrastructures, and connected equipment secure.

Our dedicated cybersecurity team works with local professionals to address your concerns and immediate threats to system security. We encourage a partnership that follows best practices for IT security.


Visit Our Advisories Page

Please read our Privacy Notice for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

Disclaimer: The cybersecurity information presented on this website is intended to be informational only and is provided on an "as is" basis. Johnson Controls makes no representation or warranty (express or implied) that compliance with any of these practices, or the taking of any the actions, identified herein will ensure the security of any product or system, or prevent any unauthorized access or damage caused by a cyber incident. Johnson Controls disclaims all liability for any damages that may occur despite compliance with any of these practices, or the taking of any the actions, identified herein.